University Auto Center in Ellensburg has the best service people at a dealership, especially Breanna, who had my Durango for oil change, tire rotation and new wipers, job done right and like a NASCAR pit crew! I actually like the way this customer interaction is with the covid-19 restrictions; WAY more efficient! Nice work UAC!!
UAC made it easy to purchase a new vehicle. Knowledgeable sales & finance staff. I would highly recommend checking out UAC in Ellensburg for your next vehicle purchase.
Thanks to University Auto in Ellensburg, we were able to get back on the road with a van full of belongings during a move! Our electronic throttle control light started blinking and we lost most power...on the freeway. After limping to this dealership, they took us in, despite a full load, and found a rag was left in the compartment during recent service at another shop. They called it an honest mistake...which shows the integrity of their staff! Amazing service department with attentive, thoughtful staff...all during covid, where they practiced safe distancing the entire time!
Provided estimate and details before completing service. Delays in getting an appointment, but once we got in the service was great. We were easily able to maintain social distancing throughout the process.
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